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Frequently Asked Questions
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Do you accept
returns? We want you to be 100%
satisfied with your purchase. We accept returns upon
authorization, if authorization is requested within ten days and
the item is shipped to us in the perfect condition with which it
was delivered. Shipping cost will be the customer's
responsibility. Custom orders are non-returnable.
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Are your bags
one of a kind? Our bags are made as the creative inspiration hits
us, and many items will be one of a kind. If we have several
requests for a certain bag we may create more than one, but be
assured that all items are limited editions and will not be mass
produced.
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Do your bags
stand on their own? Our bags are not floppy, they are interfaced
to be firm and keep their shape. But.... our style lends itself
to being a little more carefree and uninhibited, so we don't
ordinarily make our line extra stiff. They will stand up on their
own. If you need an
extra firm purse or an extra soft one, contact us regarding a special order.
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