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Frequently Asked Questions
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RETURNS - We want you to be 100%
satisfied with your purchase. We accept returns upon
authorization, if authorization is requested within ten days and
the item is shipped to us in the perfect condition with which it
was delivered. Shipping cost will be the customer's
responsibility. Custom orders are non-returnable.
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CUSTOM ORDERS - We do create one of a kind custom orders, based on
your vision and our creativity. We can customize bags that we have
on our site to your specifications in most cases. Please email
us at
KeetaCollection@aol.com if you have any questions regarding a custom order.
The price runs at or close to the price for comparable bags on our
site.
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ONE OF A KIND? - Our
bags are made as the creative inspiration hits us, and many items
will be one of a kind. If we have several requests for a
certain bag we may create more than one, but be assured that all
items are limited editions and will not be mass produced.
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FIRMNESS OF BAGS - Our
bags are not floppy, they are interfaced to be firm and keep their
shape. But.... our style lends itself to being a little more
carefree and uninhibited, so we don't ordinarily make our line
extra stiff. They will stand up on their own. If you
need an extra firm purse or an extra soft one, contact us
regarding a special order.
US Shipping
Rates
| 0 - 18.00 |
2.25 |
| 18.01 - 25.00 |
5.95 |
| 25.01-80.00 |
6.95 |
| 80.01 - 150.00 |
7.95 |
| 150.01 - up |
9.00 |
International Rates
| 0 - 20.00 |
5.95 |
| 20.01 -90.00 |
9.95 |
| 90.01-170.00 |
11.95 |
| 170.01-250.00 |
15.95 |
| 250.01 - up |
email
for quote |
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SHIPPING TIME -
Most bags will be shipped out within two business days of
ordering, Priority Mail. I find that usual shipping time is
2-4 days from shipping date. If you have special request or
are in an extreme hurry don't hesitate to contact me at
KeetaCollection@aol.com
I try to accommodate any request.
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